Negotiation in sales

Improving listening skills

Remaining attentive to what prospective customers say can help a sales team identify customer needs. Developing and enhancing a sales team’s listening skills is a great topic to focus on during sales training.

Developing and asking specific questions

This allows a salesperson to establish a strong working relationship with the customer from the beginning of the sales process. Encouraging team members to tell a story and provide a sales pitch in this format allows them to practice asking friendly, open-ended questions.

Practicing sales pitches and presentations

This training provides an excellent opportunity for sales teams to refine their sales pitches and their presentation skills. Effective sales pitches focus on specific details that highlight how the sale can benefit the customer. Have a team practice rehearsing sales pitches aloud and revising pitches based on feedback.

How to Overcome Sales Objections

During this training, we will cover specific sales objections and identify the right process for overcoming objections in general. Practice it so that, even if you’re caught off guard, you’ll have a better chance at overcoming the sales objection – no matter what it is.